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Privacy Policy

Hedosophia Services Limited

Registered Office: Yalding House, 152 Great Portland Street, London, W1W 6AJ

Registered: England and Wales

Registration Number: 09369134  

Hedosophia Services Limited (“we”, “us”, “our”) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.hedosophia.com (“our site”) you are accepting and consenting to the practices described in this policy. You can withdraw such consent at any time.

 

For the purpose of the Data Protection Act 2018 (“the Act”) and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (the “General Data Protection Regulation” or “GDPR”), the data processer and controller is Hedosophia Services Limited of 152 Great Portland Street, London, W1W 6AJ.

 

As used in this policy, the term “Regulations” shall include, together, the Act and the General Data Protection Regulation, each of them, as from time to time applicable, amended, restated or supplemented.

1. INFORMATION WE MAY COLLECT FROM YOU
1.1 Information we may collect about you 

  1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; and

  2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); services you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.

1.2 Information we may receive from other sources

We may also work closely with third parties (including, for example, business partners, sub-contractors, analytics providers, search information providers) and may receive information about you from them.  

2. USES MADE AND PROCESSING OF THE INFORMATION

We may use information held about you (information we collect about you and information we receive from other sources) in the following ways:

2.1 Information we may collect about you  

We may process information that we collect about you: 

  1. to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  2. to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  3. as part of our efforts to keep our site safe and/or secure;

  4. to collect broad demographic information for aggregate use; and

  5. in co-operation with your internet provider, to identify you if we feel it is necessary to enforce compliance with our terms or use or to protect our service, site, users or others.

The legal basis for this processing is our legitimate interests and business and, the proper administration of our website and business.  

2.2 Information we may receive from other sources 

We may combine information that we receive about you from other sources and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive). 

3. WHERE WE STORE YOUR PERSONAL DATA

The data that we may collect from you may be stored physically or transferred to, and stored on a cloud base service, that may be a destination outside the European Economic Area (“EEA”). By submitting your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and in compliance with the Regulations.

 

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

 

We cannot prevent the use (or misuse) of such personal data by others. 

Terms of Service & Legal Notice

WEBSITE

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This website found at https://www.gravity-group.com/ (the “Website”) is operated by Gravity Group Limited (“Gravity Group”) and contains information about the range of services offered by the Gravity Group. You should read the information set out below before using the Website. This sets out the legal and regulatory provisions applicable to the content of this Website. By accessing the Website, you agree to be bound by these terms and conditions (these “Terms”). Before using this Website you should read the Terms carefully as well as our Privacy Policy.

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References to the Gravity Group within this Website may mean Gravity Group Limited, or any other subsidiary or trading style of Gravity Group Limited (collectively, the “Gravity Group”).

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In these Terms, when we refer to “we“, “us” or “our“, we mean the Gravity Group; and when we refer to “you” or “your” we mean you, the person accessing or using the Website.

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Please read these Terms carefully. By using the Website, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree with these Terms, or to any changes to these Terms, you must not use our Website. We recommend that you print a copy of these Terms for future reference.

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The materials contained in this Website are provided for general information purposes only and do not constitute legal or other professional advice. Any reliance you place on such information is strictly at your own risk. Gravity Group disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to this Website, or by anyone who may be informed of any of its contents.

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Gravity Group reserves the right to amend these Terms in its sole discretion from time to time. Gravity Group will post any such changes on the Website, and changes are effective immediately upon posting. Please check these Terms regularly to ensure that you understand the Terms that apply at the time that you access and use the Website. Your continued access to or use of the Website following any such changes constitutes your acceptance of, and agreement to be bound by, such new terms and conditions.

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The Website is made available free of charge. We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period. We may update the Website and/or change the content on it at any time.

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You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and that they comply with them.

 

ACCEPTABLE USE

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You agree not to:

  • use the Website in any way that breaches these Terms or any applicable local, national or international law or regulation;

  • copy, or otherwise reproduce or re-sell any part of the Website unless expressly permitted to do so in these Terms; or

  • do any act or thing that might damage, disrupt or otherwise interfere with the operation of the Website or any equipment, network or software used in operating the Website.

 

We do not guarantee that the Website will be totally secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access the Website and we recommend that you use your own virus protection software.
You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Website, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

 

COPYRIGHT AND OWNERSHIP

 

The copyright in the Website and in the downloadable documents on the Website is owned by or licensed to the Gravity Group unless otherwise noted. Specifically, the trade names, trademarks, service marks, trade dress, logos and other indicia of source (collectively, “Marks”) found on the Website and any and all information and content available through the Website (including policies, business plans, research, concepts and other information (collectively, the “Content”)) are proprietary to the Gravity Group or its licensors and are protected by intellectual property rights and unfair competition and other laws. Such rights are reserved.


You are not granted any right to use, and may not use, any of our intellectual property rights other than as set out in these Terms. You must not use the Website (or any part of it or its content) for commercial purposes; however, you may download material from the Website solely for personal use by you, subject to the following conditions:

  • the pages, or any portion of them, may be used only for general informational purposes; and

  • any copy of the pages, or portion of them, must include the copyright notice, or the original heading identifying the Gravity Group or the relevant group entity

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No part of the Website, including, without limitation, the text, designs, graphics, photographs and images contained in it, may be copied, reproduced, republished, uploaded, re-posted, modified, transmitted or distributed or otherwise used in any way for any non-personal, public or commercial purpose without our prior written consent.

 

THIRD PARTY LINKS 


From time to time, the Gravity Group may provide links from the Website to web sites operated by third parties. Gravity Group’s decision to do so is in no way an endorsement of these web sites. Gravity Group assumes no responsibility for the content of websites linked to from the Website (including links to our commercial sponsors and partners). Gravity Group will not be liable for any loss or damage that may arise from your use of them. Gravity Group does not monitor, edit or control such third-party sites and is not responsible in any way for the suitability of their content or for the quality of the products or services offered therein. Your choice to follow links to such websites is at your sole risk. When you click on a link to another website you will be leaving the Website. If you have any questions regarding a linked web site, please direct them to the administrator of the relevant web site. Gravity Group reserves the right to terminate any link at any time.

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CORPORATE INFORMATION

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GRAVITY GROUP LIMITED 

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The services offered by Gravity Group Limited are provided by the following group entities:

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GUERNSEY

  • Gravity Group Limited is registered in Guernsey with Registration Number 72643

 

REGISTERED OFFICE 

 

The registered office addresses of the group companies in each jurisdiction are as set out below:

GUERNSEY

3rd Floor, Weighbridge House

Lower Pollet, St. Peter Port

Guernsey GY1 1WL

 

For any specific enquiries please see our contacts page Get in touch

 

AVAILABLE REGULATION

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The activities of the Gravity Group are regulated by the following regulatory authorities in each of the jurisdictions in which it provides services:

  • in Guernsey, Gravity Financial Services (Guernsey) Limited is regulated by the Guernsey Financial Services Commission under The Protection of Investors (Bailiwick of Guernsey) Law, 2020, as amended, and under The Regulation of Fiduciaries, Administration Businesses and Company Directors, etc. (Bailiwick of Guernsey) Law, 2020, as amended.

 

Details of the specific consents granted can be obtained from the websites of the respective regulatory authorities.

 

LIMITATION OF LIABILITY 

 

While every effort has been made to ensure that the information contained on the Website is complete and accurate at the date of publication, the information, materials and opinions contained on the Website are for general information purposes only, are not intended to constitute legal or other professional advice, and should not be relied on or treated as a substitute for specific advice relevant to particular circumstances. Gravity Group does not warrant the adequacy, accuracy or completeness of the information contained on the Website and does not accept any liability arising from any inaccuracy or omissions in or the use of or reliance on the information contained within the Website to the maximum extent not prohibited under applicable law. Neither Gravity Group Limited nor any other Gravity Group entity accepts any responsibility for any loss or damage (whether in contract, tort (including negligence), breach of statutory duty, or otherwise (even if foreseeable) arising under or in connection with the use of, or inability to use, the Website, or which may arise from use of, or reliance on, any information or materials published or available for download from the Website to the maximum extent not prohibited under applicable law.

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We have no liability to you for: (i) loss of profits, sales, business, or revenue; (ii) business interruption; (iii) loss of anticipated savings; (iv) loss of business opportunity, goodwill or reputation; or (v) or for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it was an obvious consequence of our breach or if it was contemplated by you and us at the time that you accessed the Website.

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Nothing in these Terms excludes or limits our liability (or the liability of our affiliates or persons) for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; and (iii) any matter in respect of which it would be unlawful for us to exclude or restrict our liability, including under the regulatory systems of the jurisdictions in which we operate.

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DISCLAIMER OF WARRANTIES

 

The Website and content are provided “as is” and “as available” and, to the maximum extent not prohibited under applicable laws, are provided without warranties, claims or representations made by the Gravity Group, either express, implied or statutory, with respect to the Website, including warranties of quality, performance, non-infringement, merchantability, fitness for a particular purpose, nor are there any warranties created by course of dealing, course of performance or trade usage. Gravity Group further does not represent or warrant that the Website and content will always be available, accessible, uninterrupted, timely, secure, accurate, complete or error-free. You acknowledge that the entire risk arousing out of the use or performance of the Website remains with you to the maximum extent not prohibited under law. 

 

INDEMNITY 

 

By using the Website, you agree that you will be solely responsible for, and that you will defend, indemnify and hold the Gravity Group, its parents, subsidiaries and other affiliates and each of their respective officers, directors, agents, employees and representatives harmless from and against any and all claims, demands, liabilities, costs or expenses, including reasonable attorneys’ fees, resulting from your violation of these Terms or otherwise resulting from your use of the Website. Gravity Group reserves the right, at its own expense, to assume the exclusive defence and control of any matter for which it is entitled to indemnification, but you must still indemnify Gravity Group for all liabilities, losses or damages. You agree to provide the Gravity Group with whatever cooperation it reasonably requests. 

 

OUR LIABILITY 

 

Whether you are a consumer or business user, to the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude: 

  • all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and 

  • any liability for any direct, indirect or consequential loss, and any other loss, fines or damage whether in contract, tort (including negligence, breach of statutory duty, or otherwise, even if foreseeable, incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, and any materials posted on it). 

 

We will not be liable for any loss, fines or damage caused by a virus, distributed denial-ofservice attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it. 

 

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes. 

 

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law. 

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SUSPENSION AND TERMINATION 

 

We will determine, in our sole discretion, whether there has been a breach of these terms through your use of our site. When a breach of these terms has occurred, we may take such action as we deem appropriate in our sole discretion. 

 

We exclude liability for actions taken in response to breaches of these terms. 

 

INDEMNITY 

 

You hereby indemnify and hold us, other members of our group of companies and third parties connected to us and our, it or their directors, officers, employees, partners and agents harmless from and against all liabilities, damages, losses, fines, costs and other expenses (including, without limitation, legal fees and any amounts paid by us to a third party in settlement of a claim or dispute) incurred or suffered by us arising out of any breach by you of any provision of these terms or other liabilities arising out of your use of our site. 

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LIMITATION ON TIME TO FILE COMPLAINTS 

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Any cause of action or claim you may have arising out of or relating to these Terms or the Website must be commenced within one year from the date you become, or ought reasonably to have become, aware of having grounds to make a claim in respect of the event. Otherwise, such cause of action or claim is permanently barred, unless required by law.

 

SUSPENSION AND TERMINATION 

 

If you breach any of these Terms, we may immediately do any or all of the following (without limitation): (i) issue a warning to you to take further legal action against you; (ii) temporarily or permanently withdraw your right to use the Website; (iii) issue legal proceedings against you for reimbursement of all costs resulting from the breach (including, but not limited to, reasonable administrative and legal costs); (iv) take further legal action against you; and/or disclose such information to law enforcement authorities as we reasonably feel is necessary to do so.

 

OTHER IMPORTANT INFORMATION 

 

Each of the clauses of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining clauses will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.


If you wish to have more information on online dispute resolution, please follow this link to the website of the European Commission: http://ec.europa.eu/consumers/odr/. This link is provided as required by Regulation (EU) No 524/2013 of the European Parliament and of the Council, for information purposes only. We are not obliged to participate in online dispute resolution.

 

GOVERNING LAW AND JURISDICTION 

 

If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by the laws of the Bailiwick of Guernsey. We both agree to the exclusive jurisdiction of the courts of the Bailiwick of Guernsey.

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If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by the laws of the Bailiwick of Guernsey. This means that your access to and use of the Website, and any dispute or claim arising out of or in connection therewith (including non-contractual disputes or claims), will be governed by the laws of the Bailiwick of Guernsey. You can bring proceedings in respect of these Terms in the courts of the Bailiwick of Guernsey. However, if you are a consumer, and if you live in a European Union Member State you can bring legal proceedings in respect of these Terms in the courts of that Member State. As a consumer, if you are resident in the European Union and we direct the Website to the Member State in which you are resident, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions of local law.

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Contacting us

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Should you have any reasons for a complaint, we will endeavour to resolve the issue and avoid any re-occurrence in the future. You can always contact us by clicking hello@gravity-group.com 

 

Terms last updated – November 2024

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